My address book seems out of sync with Covve

There are a few reasons why this is the case:

  • Any contacts marked as archive appear at the bottom of your contact list (on the Covve mobile app) and are hidden (on the Covve desktop app)
  • Synchronization can take a few minutes to take place. If your changes are very new they may not be reflected in your address book immediately
  • In the case that you've linked Covve to a google address book, note that any contacts in the "Other" google contacts group is not synchronized with Covve. This is the group where Google automatically stores all email addresses that you have sent email to or received email from
  • The link between Covve and your address book may have been severed. If you're linking Covve with an Exchange address book you may have changed your password. If you're linking Covve with Gmail you may have revoked access to Covve. You can easily re-link Covve with your address book from "Settings":