At Covve, safeguarding your privacy is at the core of what we do. With the latest update to the Covve personal CRM app, we've introduced end-to-end encryption—the gold standard of data privacy. This powerful security feature ensures that your notes, interactions, reminders, family info, and general notes are protected and accessible only to you.

What Does End-to-End Encryption Mean for You?

End-to-end encryption means your data is securely encrypted on your device and stays that way throughout its journey to our servers and back to your devices. The data is encrypted from the moment it leaves your device and can only be decrypted using your unique encryption key once it's back on one of your devices. Only you have the encryption key, and your unencrypted data never leaves your device. This ensures that your sensitive relationship information is protected against unauthorised access.

Your Unique Encryption Key

 

Exclusive Access: Your encryption key is the key to your privacy. It's a unique, 9-word key stored on your device, and only you have access to it. Covve does not keep a copy, ensuring that your data remains strictly yours.

Find and Store Securely: You can find your encryption key in the app's Settings. It's essential to store this key securely—consider using a secure password manager or another safe method. If you lose your device, this key is the only way to recover your account and access your data on other devices.

Critical for Account Recovery: Your encryption key is essential for accessing your account. After logging in, Covve immediately prompts you for your encryption key—without it, you cannot proceed further. Covve cannot retrieve this key for you, so keeping it safe is crucial.

How Encryption Keeps your data Safe

As soon as you enter a note, it's encrypted directly on your device. The encrypted data is transmitted securely and stored on our servers, keeping your devices in sync without ever exposing your unencrypted data. No one else can access it; without your key, the data remains encrypted and inaccessible to everyone, including Covve.

What's Encrypted?

 

Our end-to-end encryption covers your most sensitive relationship-related data, including:

  • Notes, interactions, and reminders
  • Family information
  • General notes

This approach focuses on protecting your most sensitive data, providing you with unmatched privacy and peace of mind.

More Than Just Encryption

End-to-end encryption is just one layer of our comprehensive privacy and security measures. We also encrypt all data in transit and at rest, regularly update our platforms to the latest secure versions, and conduct regular security audits. These measures ensure that your data is always protected using the best modern practices, giving you confidence in Covve's commitment to your security.

Frequently Asked Questions

What happens if I lose my encryption key?
Your encryption key is critical to accessing your data and logging into your account. If you lose it, you won't be able to proceed past the login screen or recover your data, as Covve does not store a copy. We highly recommend saving your key in a secure location, such as a password manager.

Can I use my encrypted data on another device?
Yes, as long as you have your encryption key, you can access your encrypted data on other devices. Simply enter the key when logging into Covve on your new device.

Is my data protected during syncing?
Absolutely. Only encrypted data is transmitted to our servers, ensuring your unencrypted information never leaves your device.

By implementing this gold standard of encryption and layered security measures, we provide you with the highest level of privacy for your relationship data. If you have any further questions or need assistance, feel free to reach out to our support team.